Privacy Policy

Vitalyst I Ai Powered Wellness website is owned by Vitalyst Health Tech LLP, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Vitalyst I Ai Powered Wellness, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Vitalyst I Ai Powered Wellness website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Vitalyst I Ai Powered Wellness, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

We collect “Personal Data” i.e. personal information about you like your name, email address, date of birth and other relevant information when you register for our services.

We will also collect information about your health, lifestyle, medical and cancer history, clinical data, including diagnostic reports and any other data you share with us and treat it as “Personal data”.

By accepting the terms and conditions on our website, including but not limited to this Privacy Policy and by providing us with your Personal Data, it is agreed that you have voluntarily consented to the collection, storage, processing, disclosure and transfer of your personal data in accordance with applicable laws prevalent in India and internationally. You acknowledge that you have provided your Personal Data of your free will after understanding the purpose of how it will be used.

What information do we share with third party?

• We may share your Personal Data with service providers who have a contractual relationship with Vitalyst Health tech LLP in capacity with the operation of our services

• When you give us your consent to do so, we may disclose information to service providers that assist us in delivering our services, which would be having their means of protecting data privacy

• We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights or ensure the safety of our users

How do we use your information?

We use the information collected through our services for the following purposes:

• To provide our services which could in the future include risk assessments, screening, video consultations

• To communicate with you and send important updates, newsletters and any other communications related to our services. You can opt-out of these communications at any time

• We may use aggregated and anonymised data for research and analytics purposes to improve our services and contribute to health-related knowledge and demographic profiling

• To detect, investigate and prevent activities that may violate our policy

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via mukund@vitalyst.in.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to mukund@vitalyst.in.

We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how Crossroads Health Services Private Limited, called as Vitalyst Health Tech LLP here and referred to as “we”, “us”, “company”, and “Vitalyst”, collect, use, disclose and protect your information when you use our services. Our services include services delivered whether through our website (www.vitalyst.in) or its applications, or through any of our services linked to screening.